Aligned with a global transformation initiative, our client—a US-based financial services enterprise with operations across Europe and India—set out to establish Agile ways of working across their India IT organization.
The mandate went beyond adoption. The organization wanted India’s teams to take stronger ownership of delivery, drive accountability, and support strategic growth.
With teams operating across geographies, the transformation needed to be coordinated, structured, and adaptable to regional realities.
Aligned with a global transformation initiative, our client—a US-based financial services enterprise with operations across Europe and India—set out to establish Agile ways of working across their India IT organization.
The mandate went beyond adoption. The organization wanted India’s teams to take stronger ownership of delivery, drive accountability, and support strategic growth.
With teams operating across geographies, the transformation needed to be coordinated, structured, and adaptable to regional realities.
Establishing a dedicated two-member coaching team across key India locations
Partnering with global transformation leaders to balance standardization with contextual customization
Deploying a three-pronged change model: Leadership Consulting, Team Training, and Hands-on Coaching
Using Agile maturity assessments and team-level change canvases to guide targeted improvements
Providing embedded coaching during early stages, followed by on-demand consulting support
Driving standardization and transparency through enterprise-wide JIRA enablement
Enabling Agile at scale through SAFe training and implementation for complex programs
Supporting leadership with anti-pattern identification, dashboards, and decision-enablement tools
Ensuring smooth global rollout through regular cross-shore collaboration and stand-ups
We supported the client in scaling from a 150-member setup to a 250-member Agile organization, partnering closely with leadership and global coaches to ensure sustainable delivery excellence.
The organization achieved greater transparency, stronger delivery confidence, and a unified Agile culture across teams and locations. What began as a transformation initiative became a foundation for long-term operational excellence.
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