Achieving as a team

 One of the key enablers for organizational excellence is management of collective knowledge. An Excellent organization would not only have defined its Mission, Vision and supporting values that act as guidance in how it wants to go about its business, but also identified the critical competencies that will accelerate the journey. In this context, the […]

The 2% Masala: When I had to negotiate with a real-estate pro

Do you think some of us love to negotiate and others completely loathe the thought of it? Well, I don’t think it’s true totally. Most of us love to negotiate in some circumstances, and not so in other conditions. Some of us like to do it a lot more than others do. I belong to […]

The 2% Masala: What I learnt shutting down a start-up

When a newly commissioned ship sails from a port, laden with valuable goods, every captain hopes the ship will navigate the tumble of the seas well and be the ship of choice, in the years to come. No one expects the Titanic journey. Every sailor that you get on board, signs up after confirming at […]

Insourcing – Is it a real threat to the Indian IT service industry now?

After all right from the very beginning, both the models have existed – insourcing in India (popularly referred to as captive organizations), and outsourcing to Indian outsourcing service providers (over the years include the offshore operations of the global IT majors as well). It was probably evenly spread in the late 80’s and the beginning […]

The 2% Masala: When my manager worked for me

Most of us, in our lives we work under the guidance and direction of our manager. There’s of course a lot of talk of servant leadership and how managers become servants to the team. Sometimes it sounds like a good fairy tale story. At other times it’s demonstrated with some apparently visible (albeit trivial) stuff. […]

The 2% Masala Impact

Over the weekend I was out at a food court to meet a former colleague of mine. She had got along a couple of her young friends as well. As we were conversing, the young lady, who had come along with my friend  said “When I discuss with my manager what I have to do […]

Seven pillars of Servant Leadership

Often I get asked by Scrum Masters, who are in the process of adopting Agile Scrum, on references to servant leadership. How should one go about changing from “command and control style” to “servant leadership”. I used to share relevant examples from my experiences that has helped teams self-organize. Highlight instances, based on my observations […]

Communicating with the End in Mind

Most of us are familiar with the Basic Communication Model – with sender, channel and receiver. We all understand that the responsibility for effective communication rests with both parties, with a slight onus on the sender. What I have experienced is that by including an element, that focuses on the outcome, enhances the effectiveness of […]

A study in contrast – Parenting and Managing a team

I began life as a child, and still continue to behave like one. I started my working years as an individual contributor, and still continue to be one. In addition to this in my wonderful journey of life and work I have also become a parent and a team manager. What’s more interesting as I […]