AI for the enterprise – picking the right horse for the course

These days, it is very difficult to have a conversation with a colleague or customer for half an hour without veering into the topic of AI. Not sure if this is talked about more than the weather or sports, but everyone seems to have a perspective and story about AI. In all this, I have […]

CHOW #317: Choose the right AI approach for your use cases

Drag and drop the six tasks into their respective AI zones. There are three zones – The predictive, generative and agentic. and six tasks. drag each task to the appropriate AI zone. you are all set.. Of course there are many more use cases and nuances in choosing a combination of these approaches. If you […]

Chow # 283 – Objective or Key Result

One of the frequently asked questions I get from teams starting out to adopt the OKR framework – Objectives and Key results, is how to distinguish between an objective and a Key result. Additionally, how do we word these – so that there is less or no ambiguity. While a detailed treatment of OKRs would […]

Three disciplines for sustainable Excellence

Recently, I was in a conversation with my colleague, Ms Chitra Gurjar, as an episode guest on the Software Lifecycle Stories podcast. The question I was asked was my take on Business Excellence and Knowledge Management. As that was an unscripted conversation, I had shared the principles that I usually base my coaching on. When […]

Facilitation Skills – The key to making Design Thinking effective in teams

In this blog, as part of the Design Thinking Series – we explore Facilitation – a key skill and process to get the best results when working in groups.
Facilitation is a skill less recognized, and one that needs to be nurtured in to people who are expected to shepherd teams in framing problems and their solutions. The key to successful application of the LEVERs of Design Thinking in any context is likely to be the ability to facilitate a group and to use Design Thinking tools as part of facilitating groups.

Chow #14 – What online tools do you suggest for a distributed team?

Lets take a drive around how teams are operating in a distributed environment. I am sure a lot of us would have been meeting people remotely. This challenge is to take collaboration a step further. Roopa, a seasoned manager has got started on a small but interesting project. Her team is rolling out a health […]

Design Thinking – What it is and how to start using it …

What is behind this sudden prominence of Design Thinking? What problems does Design Thinking solve for businesses? If I understand Design Thinking – can I set it up for my teams to get results? This post tries to provide a ring side view to these questions.