CHOW #106- User Journey Map

Assuming we want to build a collaborative tour planning tool, come up with Journey Map for the following scenario:

Persona: Nisha, Mother, aged 34, Professional, Higher Income Group, Spouse (Shiva) is also a Professional, Having a daughter of 6 years old

Goal: Visit a place with snow in India.

(Collaboratively Plan a trip to Himalayas in winter with family. Her preference is Ladak)

Channel: Website and Mobile

Collaborators: Nisha and Shiva

What do you think?

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